1. Introduction
This Privacy Policy explains how the Company ("we," "us," or "our") collects, uses, discloses, and safeguards your personal data when you visit our website and use our marketplace platform (the "Platform"). We are committed to protecting your privacy in compliance with the Swiss Federal Act on Data Protection (FADP) and other applicable data protection laws.
2. Data Controller
The data controller responsible for your personal data is our Company, registered and operating in Switzerland. If you have any privacy-related inquiries, you can contact us via our official support channels.
3. Information We Collect
We may collect personal data that you voluntarily provide to us when registering, listing items, or communicating with other users. This includes:
- Identity & Contact Data: Name, email address, phone number, postal address.
- Account Data: Username, password, profile picture, and user preferences.
- Transaction Data: Details about listings (vehicles, spare parts, marketplace items), purchases, and communications with other users via our Platform.
- Technical Data: IP address, browser type, operating system, and device information.
4. How We Use Your Information
We use the collected data to:
- Provide, operate, and maintain the Platform.
- Facilitate communications and transactions between Buyers and Sellers.
- Manage your account and provide customer support.
- Send administrative information, such as updates to our terms or policies.
- Monitor and prevent fraudulent, illegal, or unauthorized activities.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following situations:
- Between Users: To facilitate a transaction, certain information (e.g., username, contact details if agreed) is shared between the Buyer and Seller.
- Service Providers: With trusted third-party vendors who perform services for us (e.g., hosting, IT support, email delivery) under strict confidentiality agreements.
- Legal Obligations: When required by Swiss law, court order, or governmental authority.
6. Cross-Border Data Transfers
Your personal data is primarily stored on servers located in Switzerland or the European Economic Area (EEA). If we transfer data outside these regions, we ensure appropriate safeguards are in place in accordance with the FADP.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by statutory retention periods under Swiss commercial and tax law (typically 10 years for transaction data).
8. Your Rights
Under the FADP, you have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (Right to be forgotten), subject to legal retention requirements.
- Object to or restrict the processing of your data.
To exercise these rights, please contact our support team through the Platform.